Do you take orders over the phone?
Where can I check the status of my order?
What if I need to cancel my order that I placed online?
Please note: If you cancel an item purchased with a promotion or special deal, you may not be eligible to receive that promotion or discount again.
What is your return policy?
Please note: Return policies apply to purchases made at fullcirclehome.com & www.creokitchen.com only. If you have purchased your product from another website or retailer, please contact that retailer directly.
What if I have received damaged or defective merchandise?
However, while we design our glass bottles to minimize the likelihood of breakage, they are still glass and are not break-proof. Thus, our glass bottles are not eligible for free replacements due to breakage from being dropped. If you need a replacement glass for any of your Full Circle bottles, please visit our replacements category, where you can find replacement parts available for purchase.
Do your products come with a warranty?
What is your shipping policy?
FedEx SmartPost (7-10 days)
FedEx Home Delivery (5-7 days)
FedEx 2Day (2 days)
Orders shipping Express must be placed by 3:00pm EST to ensure same day processing. Any orders placed after 3pm EST will be processed and shipped the following day. Orders placed on Friday, Saturday or Sunday will be processed the following Monday. While most Ground orders process and ship within 2 business days, please allow up to 5. You will receive a shipping confirmation with tracking upon shipment.
What are your shipping rates?
Please see shipping policy for more details.
Do you offer promotions?
What does the name "Full Circle" mean?
Where are Full Circle products produced?
Where can I find Full Circle products?
Does Full Circle support any charitable organizations?
Where can I find Full Circle on social media?
Are you hiring?
Not Finding What You're Looking For?
If you have a question that you can’t find an answer to on our site, please contact our customer service department. We are available via email or phone at +1 212.432.0001, M-F 9AM-5PM ET and would love to hear from you!